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This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Yahoo! takes your security seriously and takes reasonable steps to protect your information. No data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. The following is a summary of the measures Yahoo! takes to protect your information and descriptions of ways we implement these measures for different types of information you may provide to us.

The following is a description of steps Yahoo! takes to protect your information from misuse when ordering through a Yahoo! Store.

Secure Socket Layer (SSL): Yahoo! Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time a Yahoo! Store asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers. CISP Compliance: Yahoo! Merchant Solutions is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.

Your right to security is of the utmost importance to Luxury Chess. Our shopping application is safe and secure, protecting both your personal information and all credit card transactions. We will never sell, divulge, disseminate or give away any information submitted to this site to outside parties for any reason as outlined in our Privacy Policy. This is our personal promise to you, our loyal customers!

Secure Transactions - How you can tell it is secure. All purchase transactions take place on a secure server. Don't just take our word for it - it's simple to determine whether you are on a secure site using security-enabled Web browsers such as Microsoft Internet Explorer 2.1 or greater and Netscape Navigator version 2.0 or greater.

For example, on a secure page you will notice the following indicators: Using Netscape: Your Location Bar should show a Uniform Resource Locator (URL) that uses an https: address, as opposed to an http: address. The security lock icon (in 3.0 versions it's a key and in 4.0+ versions it's a padlock in the lower left corner) should be a complete key or a lock in the locked position. Using Internet Explorer: Your Location Bar should show a Uniform Resource Locator (URL) that uses an https: address, as opposed to an http: address. A security lock icon is displayed on the status bar at the bottom of your screen. Using FireFox: Your Location Bar should show a Uniform Resource Locator (URL) that uses an https: address, as opposed to an http: address and it will be yellow in color with a lock symbol. A security lock icon is displayed on the status bar at the bottom of your screen. In addition, our order system utilizes industry-standard Secure Socket Layer (SSL) technology that encrypts any information that is transferred across the Internet from your computer to our servers and databases. The information that is encrypted includes: Your name Address, phone number and e-mail address Personal information Your credit card number If you would like further information on your Web browser's security features go to:

For Netscape: http://wp.netscape.com/security/index.html

For Internet Explorer: Click on "Using Security Features" in Explorer's help index.

For Firefox: http://www.mozilla.org/products/firefox

If you have any difficulties or questions about Internet security please do not hesitate to contact us.

We guarantee the quality of our luxury merchandise. Returns for refund may be made, subject to the following conditions:
  • All returns must be accompanied by a return authorization code. Contact us for this code before returning any item.
  • All returns must be made within 30 days, must be packed exactly as they were received and must be shipped via the same carrier with which they were delivered.
  • Items returned due to manufacturing defects will receive a full refund.
  • Items returned for other reasons may be subject to a 20% restocking fee at our discretion. Refunds do not include shipping.

  • We would be happy to have a customer service representative work with you to pick the perfect product to match your home decor. Just send us an e-mail with any questions or concerns and whether you wish to be contacted via e-mail or telephone and we will assist you with your purchase.

    INTERNATIONAL SHIPPING: We ship to international destinations via United Parcel Service (UPS) or U.S. Post Priority Int'l (6-10 days). Select our special US Postal rae to the UK, Australia, Canada or New Zealand, or call/email us for US Post Office rates to other countries. Please note, our shipping charges do not include any additional tariffs or import duties your country may impose. NOTE: For our Canadian customers, we can if desired, ship to the UPS location nearest you in the USA, so that you can pick up there.

    DOMESTIC SHIPPING: We ship anywhere in the United States via United Parcel Service (UPS). Ground shipping usually takes around 4 to 5 business days (weekends not included), and air shipping takes about 3 business days (plus our order processing time).

    State sales tax is imposed for all orders originating within Minnesota, USA. No other taxes are charged for any other orders.

    1-877-658-9879 (USA only), 1-651-253-0636.
    Email: contact@luxurychess.com

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    A Division of Internet Luxuries Inc.